Privacy Policy

23/7 Global Inc. (“Company,” “we,” or “us”), is concerned about privacy issues and wants you to be familiar with how we collect, use and disclose information. This Privacy Policy describes our practices in connection with information that we or our third-party service providers collect through our owned or controlled websites and web properties (e.g., widgets and applications) and mobile applications (“Mobile Apps”) through which you are accessing this Privacy Policy (collectively the “Properties”). By providing Personal Information (as defined below) to us through the Properties or using the Properties, you agree to the terms and conditions of this Privacy Policy.

This Privacy Policy does not address, and we are not responsible for, the privacy, information or other practices of any third party, including Facebook, Inc., Apple Inc., Google Inc., Microsoft Corp., Blackberry, any wireless carriers, our artists, our affiliates and any third party operating any site or property to which any Property contains a link.  In addition, the inclusion of a link on any Property does not imply endorsement of, or affiliation with, the linked site or Property by us or by our artists or affiliates.  Please note that the Properties may include the ability to access and submit (including, for example, via a third-party software application or service that is available through or in connection with a Property) certain information directly to third parties such as Facebook or to any application platform such as Apple’s App Store or Google Play.  Such information is submitted by you directly to such third parties, and this Privacy Policy does not apply to any such information.

The Properties are controlled and operated from the United States; accordingly, this Privacy Policy, and our collection, use and disclosure of your Personal Information, is governed by U.S. law, and the Properties are not intended to subject Company or any of its affiliates to the laws or jurisdiction of any state, country or territory other than that of the United States. 

Your California Privacy Rights: If you are a California resident, you may request certain information once per year about our disclosure of certain categories of Personal Information during the preceding calendar year to third parties for such third parties’ own direct marketing purposes. Please send your request by email to info@237global.com.

UPDATES TO THIS PRIVACY POLICY

We may change this Privacy Policy at any time. The “LAST UPDATED” legend at the top of this page indicates when this Privacy Policy was last revised. Any changes will become effective when we make the revised Privacy Policy available on or through a Property. Your use of such Property following such changes means that you accept the revised Privacy Policy.

PERSONAL INFORMATION

Personal Information We May Collect

“Personal Information” is information that identifies you as an individual or relates to an identifiable individual, including:

  • Name
  • Postal address
  • Telephone number
  • Email address
  • Credit and debit card number

We may use a third-party payment service to process payments made through the Properties.  If you wish to make a payment through the Properties, your Personal Information may be collected by such third party and not by us, and will be subject to the third party’s privacy policy, rather than this Privacy Policy.  We have no control over, and are not responsible for, this third party’s collection, use and disclosure of your Personal Information.

If you submit any Personal Information relating to other people to us or to our service providers in connection with the Properties, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.

How We May Collect Personal Information

We and our service providers may collect Personal Information in a variety of ways, including:  

  • Through the Properties:  We may collect Personal Information through the Properties, such as when you register or make a purchase.
  • From Other Sources:  We may receive your Personal Information from other sources, such as companies from which you have purchased tickets, products or services that we fulfill; public databases; joint marketing partners; social media platforms; and other third parties.

How We May Use Personal Information

We and our third-party service providers may use Personal Information:

  • To respond to your inquiries and fulfill your requests, such as to send newsletters to you or to provide you with information about our products and services.
  • To send you administrative information, including information regarding the Properties and changes to our terms, conditions and policies.
  • To complete and fulfill your purchase, for example, to process your payments, have your order delivered to you, communicate with you regarding your purchase and provide you with related customer service.
  • To send you marketing communications that we believe may be of interest to you.
  • To personalize your experience on the Properties by presenting products and offers tailored to you.
  • To allow you to participate in sweepstakes, contests and similar promotions and to administer these activities. Some of these activities have additional rules, which could contain additional information about how we use and disclose your Personal Information, so we suggest that you read these rules carefully; in the event of a conflict between such rules and this Privacy Policy, such rules will govern.
  • To allow you to send messages (for example, music clips or artist information) to a friend through the Properties.
  • For our business purposes, such as data analysis, audits, developing new products, enhancing the Properties, improving our services, identifying usage trends and determining the effectiveness of promotional campaigns.
  • As we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public or government authorities, including public or government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates or artists; (f) to protect our rights, privacy, safety or property, or that of our affiliates, our artists, you or others; or (g) to allow us to pursue available remedies or limit the damages that we may sustain.

How Personal Information May Be Disclosed

Your Personal Information may be disclosed:

  • To our third-party service providers, who provide services such as hosting, data analysis, payment processing, order fulfillment, infrastructure provision, IT services, customer service, email delivery, auditing and other services.
  • To our affiliates, to permit them to send marketing communications to you.
  • To unaffiliated third parties, to permit them to send marketing communications to you.
  • To our artists (including any of the artists’ band members, if applicable) and their representatives, so that they may send you communications (including marketing communications) that they believe may be of interest to you, including, for example, if you (a) sign up to join the applicable artist’s mailing list and/or to receive such artist’s newsletters, (b) register with the applicable artist’s website, or (c) have otherwise indicated that you would like to receive information and/or marketing communications from the applicable artist. We do not control, and are not responsible for, artists’ and their representatives’ use of Personal Information.
  • To third parties that sponsor contests, sweepstakes and similar promotions.
  • To identify you to anyone to whom you send messages on or through the Properties.
  • By you, on or through message boards, chat, profile pages and blogs and other services to which you are able to post information and materials. Please note that any information and materials that you post or disclose on or through a Property may be available to visitors to such Property and to the general public and may be redistributed through the Internet and other media channels where they will reach an even broader audience. Additionally, please note that, per our Terms of Use located at http://237global.com/legal/#termsofuse  , we retain certain rights in the information and materials that you post on or through the Property, and we may use and disclose such information and materials (including any Personal Information included therein) in accordance with our Terms of Use. We urge you to be very careful when deciding to disclose information on or through the Properties. WE ARE NOT RESPONSIBLE FOR THE USE OR DISCLOSURE OF ANY INFORMATION YOU VOLUNTARILY DISCLOSE THROUGH ANY PROPERTY.
  • To a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceeding).
  • As we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public or government authorities, including public or government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates or artists; (f) to protect our rights, privacy, safety or property, or that of our affiliates, our artists, you or others; or (g) to allow us to pursue available remedies or limit the damages that we may sustain.

Sensitive Information

We ask that you not send us, and you not disclose, any sensitive Personal Information (e.g., social security numbers or health information) on or through the Properties or otherwise to us.

OTHER INFORMATION

 

“Other Information” is information that does not reveal your specific identity.


Other Information We May Collect

We and our third-party service providers may collect Other Information, such as:

  • Browser and device information
  • Mobile App usage data
  • Server log files
  • Information collected through cookies, pixel tags and other technologies
  • Geographic location information
  • Demographic information and other information provided by you
  • Information about how you use the Properties
  • Aggregated information

How We May Collect Other Information

We and our service providers may collect Other Information in a variety of ways, including:

  • Through your browser or your device: Certain information is collected by most browsers, such as your Media Access Control (MAC) address, device type (Windows or Macintosh), screen resolution, operating system version, Internet browser type and version and the type and version of a Property that you are using.  We use this information to ensure that the Properties function properly.
  • Through your use of Mobile Apps:  When you download and use a Mobile App, we and our service providers may track and collect Mobile App usage data, such as the date and time the Mobile App on your device accesses our servers and what information and files have been downloaded to the Mobile App based on your device number.
  • Through server log files: An Internet Protocol (IP) address is a number that is automatically assigned to your device from which you are accessing a Property by your Internet Service Provider (ISP), and is identified and logged automatically in our server log files whenever you visit the Property, along with the time of the visit and the activity on the Property.  We and our service providers use IP addresses for purposes such as calculating Property usage levels, helping diagnose server problems, administering the Properties and determining your approximate geographic location.
  • Using cookies: We and our service providers may use cookies, pixel tags, web beacons, and other similar technologies to, among other things, better serve you with more tailored information, facilitate your ongoing access to and use of the Properties, and collect and store information about your use of the Properties.  For example, pixel tags and web beacons may be used to, among other things, track the actions of a Property’s users, measure the success of marketing campaigns and compile statistics about a Property’s usage and response rates.
    • If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to decline the use of cookies.  To learn more about cookies, please visit http://www.allaboutcookies.org/.  If you choose to decline cookies, then some or all of the features, functionality and promotions available through the Properties may not be available to you.
    • We use Google Analytics, which uses cookies and similar technologies to collect and analyze information about use of the Properties and report on activities and trends.  This service may also collect information regarding the use of other websites, apps and online resources.  You can learn about Google’s practices by going to www.google.com/policies/privacy/‌partners/, and opt out of them by downloading the Google Analytics opt-out browser add-on, available athttps://tools.google.com/dlpage/gaoptout. 
    • Our Properties do not currently respond to browser-based do-not-track signals.
  • Geographic location information: If you use any location-enabled products or services, you may be sending us location information.  When you use a location-enabled service, we may collect and process information about your precise geographical location, such as GPS signals sent by a mobile device.  We and our third party service providers and partners may use your device’s physical location to provide you with personalized location-based services, content and advertisements.  In some instances, you may be permitted to allow or deny such uses of your device’s location, but if you choose to deny such uses, we may not be able to provide you with the applicable personalized services and content.
  • From you: We may collect demographic information, such as your age or gender, when you voluntarily provide it to us.  Unless combined with Personal Information, this information does not personally identify you or any other user of the Properties.
  • Information about how you interact on the Properties:  We may collect information about how you interact on the Properties.  For example, some Properties may utilize analytic tools to help us better serve you through improved products, services, and revisions to the Properties. This collected information may let us know which services and features you are using the most within a Property, as well as device type and hardware features, country and language of download, etc.
  • By aggregating information: We may aggregate Personal Information so that the end-product does not personally identify you or any other user of the Properties.

How We May Use and Disclose Other Information

We may use and disclose Other Information for any purpose, except where we are required to do otherwise under applicable law.  If we are required to treat Other Information as Personal Information under applicable law, then we may use it as described in “How We May Collect Other Information” section above, as well as for all the purposes for which we use and disclose Personal Information.  We may combine Other Information with Personal Information.  If we do, we will treat the combined information as Personal Information as long as it is combined.

SECURITY

We seek to use reasonable physical, technical and administrative measures to protect Personal Information under our control.  Unfortunately, no data transmission over the Internet or data security system can be guaranteed to be 100% secure.

 

CHILDREN

We do not knowingly collect Personal Information from individuals under the age of thirteen (13) through the Properties.

CHOICES AND ACCESS

Your choices regarding our use and disclosure of your Personal Information

We give you choices regarding our use and disclosure of your Personal Information for marketing purposes. You may opt-out from:

  • Receiving marketing-related emails from us: If you do not want to receive marketing-related emails from us on a going-forward basis, you may opt-out by using the unsubscribe mechanism provided in the email.
  • Our sharing of your Personal Information with our affiliates or unaffiliated third parties for their marketing purposes: If you prefer that we not share your Personal Information on a going-forward basis with our affiliates or unaffiliated third parties for their marketing purposes, you may opt-out from such sharing by emailing us at info@237global.com.

We will try to comply with your request(s) as soon as reasonably practicable.

Please note that, if you opt-out as described above, we will not be able to remove your Personal Information from the databases of our affiliates or unaffiliated third parties with which we have already shared your Personal Information as of the date that we implement your opt-out request. Please also note that, if you opt-out from receiving marketing-related messages from us, we may still send administrative messages to you, from which you cannot opt-out.

How you can access, change, or remove your Personal Information and Posted Content

If you would like to review, correct, update, suppress, delete or otherwise limit our use of your Personal Information that you have previously provided to us, or content you have previously posted on a Property, you may contact us by emailing us at info@237global.com. 

In your request, please make clear what Personal Information or posted content you would like to have changed or removed and what limitations (if any) you would like to place on our use of your Personal Information. We will try to comply with your request as soon as reasonably practicable. Please note that your request to have your content removed does not ensure the complete or comprehensive removal, as, for example, some of your content may have been reposted by another user. In addition, we may need to retain certain information or content for recordkeeping purposes, and there may also be residual information or content that will remain within our databases and other records that will not be removed.

CONTACTING US

If you have any questions about this Privacy Policy, please contact us by email at info@237global.com or please write to the following address:

23/7 Global, Inc.

853 Broadway

New York, NY 10003

Please note that email communications are not always secure, so please do not include credit card information or other sensitive information in your email messages to us.